Top 10 selection criteria for SaaS

30% of software licenses end up “on the shelf” because it was not deployed properly, the requirements were not well understood, functionalities did not meet expectations, the support was not there, etc… the list goes on… So

Here are some important selection criteria to consider when purchasing SaaS software for a company:

  1. Functionality: The software should be able to perform all the functions required to meet the company’s specific needs.
  2. Scalability: The software should be able to grow and adapt with the company’s changing needs.
  3. Integration: The software should be able to integrate with other systems and applications already in use by the company.
  4. Security: The software should have strong security measures in place to protect sensitive data.
  5. Reliability: The software should be reliable and available when needed, with minimal downtime or disruptions.
  6. Usability: The software should be user-friendly and easy to learn, with a low learning curve.
  7. Support: The vendor should provide good customer support, including training, documentation, and ongoing technical assistance.
  8. Cost: The software should be affordable and offer a good return on investment.
  9. Customization: The software should be customizable to meet the company’s specific needs.
  10. Compliance: The software should comply with relevant industry regulations and standards.

By considering these criteria, you can help ensure that the SaaS software you choose is the right fit for your company and will help you achieve your business goals.


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